Has your smartphone suddenly frozen or stopped responding? Most of the time, restarting your phone should fix the problem.
But, in some more serious cases, you have to resort to a factory reset. We'll tell you how to do both a soft and a hard reset of your Android phone here.
Also Read: 8 ways to repurpose an old Android phone
How to restart your Android smartphone
Sometimes, phones freeze up for no apparent reason. While it's annoying, it can usually be fixed quickly and easily by restarting - also known as "rebooting" or doing a "soft reset" of your phone.
This will give your phone a fresh start, and in theory, all your photos, apps and settings should be left intact. Here's how to do it.
If your phone suddenly freezes, just hold down its Power button for 30 seconds and it will restart itself.
Soft resetting your Android phone is just that simple! But, sometimes phones can continue on having problems,
and it might be necessary to do a factory reset - a more extreme measure that will wipe out all your data, but will usually fix more stubborn issues.
How to factory reset your Android smartphone
If restarting your phone doesn't help the problem and your phone is still acting up, you might want to try a factory reset. This will restore your device to its factory settings.
The process is also sometimes referred to as formatting or doing a "hard reset". Hard resetting your Android smartphone isn't actually very hard.
The easier way to do a factory reset is with the Settings menu, but if that isn't possible, you can also reset in Recovery Mode. Here are the instructions for both.
Factory reset your Android phone from the Settings menu
Be warned: this process will erase all the data from your device's internal storage, including personal files like photos. So, be sure to back up all your phone's data beforehand.
1. In the Settings menu, find Backup & reset, then tap Factory data reset and Reset phone.
2. You'll be prompted to enter your pass code and then to Erase everything.
3. Once that is done, select the option to reboot your phone.
4. Factory reset Android in Recovery mode
If your phone is so messed up that you can't access your Settings menu, there's still hope. You can reset in Recovery Mode, using just the buttons of your phone.
If possible, back up your phone's data first, as this process will remove all data from your phone's internal storage.
1. Turn your phone off.
2. Hold the Volume down button, and while doing so, also hold the Power button until the phone turns on.
3. You'll see the word Start, then you should press Volume down until Recovery mode is highlighted.
4. Now press the Power button to start recovery mode. You should see an Android robot now.
5. Once you're in Recovery mode, press and hold the Power button, and while doing so, press the Volume up button once, then let go of the Power button.
6. Press Volume down until Wipe data/factory reset is highlighted, then press the Power button to select it.
7. Once that's done, press the Power button to select Reboot system now.
8. Then, you can restore your phone's data.